Thank you for this amazing 9th édition !
10 years ago, the French e-commerce market represented a turnover of 37 billion euros; it should exceed thousand billion euros this year!
10 years ago, the e-commerce community discovered a new event format. A 3-day immersive experience:
- to reach an unequaled level of ROI thanks to highly qualified meetings
and a double selection of solution providers and guests
- to build solid links amongst pairs thanks to even more experiential
- to be inspired like nowhere else with 130 client cases as well as exclusive
and prestigious plenaries with international speakers.
One to One Retail E-commerce Monaco has grown alongside the sector and its innovations, we are incredibly lucky!
10 years of , inspiration and top-level networking thanks to you who have made this event your unmissable event.
1000 investment projects
Retail / E-commerce
For the first time last year, the milestone of 1000 guests was exceeded, offering a priceless source of information for all players: 1000 investment projects! For the 10-year milestone of One to One Monaco, these 1000 projects have been screened to better understand the real issues of retail and e-commerce decision makers over the past year, and thus to define a solid foundation for 2020.
This analysis confirms the multiplicity and the strategic character of retailers / e-merchants’ stakes: to optimize the points of contact with the customer to re-enchant their path, to create a relation of co-creation by the collect and analysis of data in real time, to engage in a useful and responsible way ... brands are on an equal footing with their customers: they collaborate with confidence with their communities, they advance on new technologies intelligently and with transparency, they act and innovate with a vision of a more responsible and sustainable trade.
It engages us and acts as a booster
of innovations and new models.
Welcome to e-commerce age of reason, which thrives and matures in a virtuous circle.
Thanks to the innovations and creativity of our 180 partners / solution providers, to exchanges and best practices that you can share with your peers during workshops and social events, or via keynotes that will address these issues first and foremost, this tenth edition will be the one that will allow you to discover new models and new disruptive but scalable tools, to think it over and look ahead to these future economies, and to get inspiration from those who are game changers...
Be the actors of retail and e-commerce, join the community # 1to1Monaco!
Thank you to our media, institutional and creative partners:
This one-to-one conference is about personalization IA, and its consequences on the turnover and margins of a company such as Cdiscount. It’s the Kameleoon company that provided its technological solution to the French leader in e-commerce.
The aim of this One-to-One Monaco conference is to present the results (in terms of conversion rate) of the collaboration between Sarenza and the company Notify to improve the customer experience.
The objective of this one-to-one Monaco conference is to explain why the company Criteo, leader of the retargeting, speaks now of animation of audience. This company worked with La Redoute to segment the audience and thus support its marketing objectives.
According to a study by Forrester, 89% of marketers say their work on marketing campaign customization is relevant, putting the right product on the right channel, the right customer, and the right time to engage customer engagement.The same study shows that only 5% of consumers think that the messages they receive are inappropriate to their needs, and when they receive it. This paradox is the subject of this One-to-One conference, based on the example of Conforama.
The purpose of this one-to-one conference is to expose the different challenges of retail in the era of visual communication. It took twenty years to e-commerce to have an impact on stores, and a decade to mobile to do the same.We moved from the store to the computer, then from the computer to the phone, reducing the space for visual expression and communication for brands. The next step is undoubtedly the return to the immersive advertising experience. The conference presents the opportunities offered to retailers by an application such as Snapchat.
Doing digital marketing to sell online is a well-established practice, but it's not the same for in-store purchases. For many, this lever is more effective in e-commerce, or it’s too complicated to measure its impact. This 2019 One-to-One Monaco conference exposes how, on the contrary, it can be used to generate point-of-sale traffic.
There is no good customer experience without product experience. Over the past decade, there has been a lot of investment in customization, targeting and automation marketing solutions. What about the data produced? This 2019 One-to-One Monaco conference aims to provide an answer to this question.
This 2019 One-to-one Monaco conference focuses on the logistics revolution in home delivery and the transformation experienced by the last mile market. HOPPS Group expresses its ambition to become the first competitor in the world of La Poste.
The Fifty-Five data company and the Renault group together worked on the allocations channels to improve the media mix of the french automotive giant. This One to One Monaco conférence focuses on this work and the results achieved as part of this collaboration.
What is the impact of consumer-generated content on the customer experience? How are product reviews, Q & A and visual content involved in the conversion? These questions are the subject of this conference One-to-one Monaco 2019.
This one-to-one Monaco conference presents the challenges of the wallet as a communication channel. The speakers at Captain Wallet and Intersport draw on their mutual experience to explain in detail the benefits of this support.
How to build campaign programs that generate customer engagement? This is the answer to this One-to-One Monaco 2019 conference hosted by Magalie Lasfargues, which evokes the question of emotion in the customer journey.
Fevad presented the French Internet sales report for the 1st quarter of 2018. This study is based on data collected by Fevad from over 100 leading merchant sites in their sector and 9 secure payment platforms.
The Editorial Board
A program carefully drawn up by e-commerce professionals in France
The best experts in the sector define the themes of the plenary conferences for this 2019 edition.
This year the editorial board is composed with:
Nathalie BallaCo-president - La Redoute & Relais Colis
Guillaume DarrousezCEO North and Central Europe - Yves Rocher
Edouard de MiollisE-Commerce Director - Groupe Louis Delhaize
Bastien GinerInnovation Manager - Cdiscount
Pierre Arnaud GrenadeCEO & Associate - BASH
Christel HennionClients Marketing & Digital Director - L'Occitane
Laure LabadensDigital & E-commerce Director - L’Oréal Produits Professionnels
Thierry LernonE-Commerce général director for BUT
Jean Philippe MarazzaniCommunication, Customer Relations & Internet Director - Le Galec
Thierry PetitCo-Founder & Co-CEO - Showroomprive.com
Romain RoulleauChief Marketing, Digital & Customer Officer - Kingfisher France
Mickael SoleauChief Marketing & Digital Officer, Krëfel NV
Mathieu StaatEuropean e-commerce & International CRM Director - L'Occitane
Fabien VersavauCEO - Rakuten
Justin ZieglerPriceMinister Co-Founder
"The best ecomm event I have ever attended (and I have visited quite a few!). The profile of attendees, the previous event organization and support by the comexposium team. Impressed, I highly recommend it."
Spring- PostNL International
"The one and only E-Commerce event !"
"Definitely a very well organized event, with many workshops and tons of one-to-one meeting. Top locations and C-levels people attending at the events for good networking and business time."