Keynote Braze

Wednesday 15 March, 12h30 - 13h00

Unifying the Customer Experience Across All Channels

Keeping the customers at the heart of everything you do is key to creating brilliant customer engagement. In the world today when consumers jump from one device to another and one channel to another, brands need a strategy that allows businesses to create a unified customer experience by providing customers with a consistent message and experience across all channels. In this panel we will discuss the power of cross channel customer engagement, how businesses can create a more personalized and engaging customer experience, increase customer loyalty, and drive sales.

With Caryn Cormier, Sales Director GSA, Braze and Daniel Lindsay, Data, Insights & Analytics Director, Estée Lauder Companies

12/14 March 2024 Monaco