Program

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Retail month

Published on by Irène Philipou - updated on

Participation request

Register for the Retail Month!

- Attend live sessions every Friday morning: prospective with Smart Talks, inspiring with cross-interviews with retailers, and business with customer case workshops. 
- 2 themes offered alternately: Customer Experience and Logistics, Customer Journey and Payment.
- Participate in discussion groups
- Exchange via an instant messaging module
- Make your projects a reality by sending meeting requests

→ 5 March programme

→ 12 March Programme 

→ 19 March programme

→ 26 March programme

With the support of:

For the BNP Paribas group, the acquisition is an essential element of the Cash Management offering.
As the European leader in the Cash Management market, we continue to invest in our acquisition offer: Axepta BNP Paribas was born.
Find out more about Axepta BNP Paribas

Retail month programme 

Charlotte Bricard, media journalist with CB News and the iconic Culture Pub in the guise of Christian Blachas, will host the mornings of the retail month.

Friday March 5 

Customer experience and logistics

  • 9:00 | Introduction by Axepta BNP Paribas official sponsor with Marc Espagnon, Head of Payments and Cash Management at BNP Paribas France and Sonia Mamin, One to One Director
  • 9:10 | Interview of the iconic 2021 One to One president: Bris Rocher, President of Groupe Rocher.
  • 9:40 | Cross-interview with retailers: "Tech and sustainability: the new pillars of logistics" with Thierry Lernon, General Director Marketing & Client Experience, Data, eCommerce, BUT et James Rebours, Cdiscount
  • 10:10 | The BtoB section by BusinessFirst - The emergence of partnerships in the technological ecosystem: introduction.
    With Alexis Dugard and Guillaume Trollux, co-founders of BusinessFirst
  • 10:30 | The sustainable interview! Hosted by Majda Chaplain, CEO & Editorial Director of mcfactory.fr with Omer Waysman, Global eCommerce & Business Development Director of Danone

Participation request

Friday March 12 

Customer journey and payment 

  • 9:00 | Let's crack China ! Smart talk of Xiaofeng Wang, Senior Analyst, Forrester Asia
  • 9:20 | Cross-interview with retailers:"Digital x Proximity" with Amandine de Souza, General Manager Le BHV / Marais, Eataly Paris Marais and Fabien Versavau, CEO of Rakuten France
  • 9:40 | Keynote Tik Tok with Arnaud Cabanis, Managing Director & Global Business Solutions Tik Tok France et Belgique
  • 10:10 | Workshop BNP
  • 10:30 | The BtoB section by BusinessFirst - Why activating a partnership strategy become essential and unavoidable for a tech player?
    With Alexis Dugard and Guillaume Trollux, co-founders of BusinessFirst
  • 10:50 | The sustainable interview! Hosted by Majda Chaplain, CEO & Editorial Director of mcfactory.fr 

Participation request

Friday March 19 

Customer experience and logistics

  • 9:00 | Preview! Presentation of the key points of the FEVAD x LSA study on the morale of e-merchants with Marc Lolivier, General Delegate FEVAD
  • 9:20 | Cross-interview with retailers: "Transparency, circularity, sustainability: weak signals and hot topics in retail / ecommerce" with Guillaume Darrousez, President, Petit Bateau and Christel Hennion, Director of e-commerce and international CRM, L'Occitane
  • 9:40 | The BtoB section by BusinessFirst - What are the advantages for retailers and e-merchants?
  • With Alexis Dugard and Guillaume Trollux, co-founders of BusinessFirst
  • 10:00 | The sustainable interview! Hosted by Majda Chaplain, CEO & Editorial Director of mcfactory.fr 
  • 10:20 | Snapchat Workshop

Participation request

Friday March 26  

Customer journey and payment 

  • 9:00 | Julia de Funès "Audacity, progress, rupture: what goes and what remains"
  • 10:00 | The BtoB section by BusinessFirst - How to successfully activate partnerships that generate value?
    With Alexis Dugard and Guillaume Trollux, co-founders of BusinessFirst
  • 10:20 | Mangopay Workshop
  • 10:20 | Criteo Workshop
  • 11:00 | Hipay Workshop
  • 11:20 | The sustainable interview! Hosted by Majda Chaplain, CEO & Editorial Director of mcfactory.fr 

Participation request

While waiting for your gift bags in Monaco, a little surprise will be waiting for you on the platform when you log in!

The retail month with the support of:

For the BNP Paribas group, acquiring is an essential element of the Cash Management offer.
As the European market leader in Cash Management, we are continuing to invest in our acquiring offer: Axepta BNP Paribas was born. 

Axepta BNP Paribas is specialized in the management of your electronic payments. Within the BNP Paribas group, we research, develop and promote payment systems for small and large companies. We guarantee a smooth and transparent customer experience, so that our customer can receive their payments easily and safely. Thanks to the international platform, we are able to process payments in 21 European countries.The current payments landscape is complex. Unclear and unpredictable prices, complicated invoicing, inefficient services, difficult integrations and complex products…

Finding a reliable payment partner is not easy, but Axepta BNP Paribas is happy to show you the way.

March 5/12/19/26, 2021 OnlineOne to One

#1to1Monaco